Privacy Policy

Last Updated: May 15, 2026

Welcome to CaseyAndScout.com. Your privacy matters to us, and we want you to feel comfortable when you visit our site, shop with us, sign up for updates, or contact us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using CaseyAndScout.com, you agree to the practices described below.

Who We Are

CaseyAndScout.com is a creative brand featuring Casey and Scout, our fun character duo inspired by cute, clever, crime-solving, dog-loving designs. Our site may include products, artwork, blog content, email updates, promotions, and other related features.

Information We Collect

We may collect information from you when you visit the website, place an order, create an account, sign up for emails, leave a comment, submit a form, or contact us directly.

The information we may collect includes:

  • Your name
  • Email address
  • Billing and shipping address
  • Phone number, if provided
  • Order details
  • Payment-related information, processed securely by payment providers
  • Messages, reviews, comments, or form submissions you send to us
  • Website usage information, such as pages visited, browser type, device type, and general location data

We do not intentionally collect sensitive personal information unless you choose to provide it to us.

How We Use Your Information

We use the information we collect to operate the website, process orders, communicate with customers, improve the shopping experience, and share updates about Casey and Scout.

We may use your information to:

  • Process and fulfill orders
  • Send order confirmations, shipping updates, and customer service messages
  • Respond to questions or requests
  • Send promotional emails, if you choose to subscribe
  • Improve our website, products, designs, and customer experience
  • Prevent fraud, abuse, or security issues
  • Comply with legal, tax, accounting, or business obligations

Payment Information

Payments are processed through secure third-party payment providers. We do not store your full credit card number or complete payment details on our website. Your payment information is handled by the payment processor according to its own privacy and security practices.

Order Fulfillment and Service Providers

We may share necessary order information with trusted service providers who help us run the business. This may include payment processors, shipping carriers, print-on-demand companies, email service providers, website hosting services, analytics providers, and other tools used to operate CaseyAndScout.com.

These providers are only given the information needed to perform their services. They are not allowed to use your personal information for their own unrelated purposes.

Email Marketing

If you sign up for our email list, we may send you updates, product news, promotions, design releases, or other Casey and Scout-related content.

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of our emails. After unsubscribing, you may still receive order-related or customer service messages if you make a purchase or contact us.

Cookies and Tracking Technologies

CaseyAndScout.com may use cookies and similar tracking technologies to help the website work properly, remember preferences, understand visitor activity, improve performance, and support marketing efforts.

Cookies may be used for:

  • Shopping cart functionality
  • Remembering site preferences
  • Website traffic and analytics
  • Advertising or retargeting, where applicable
  • Security and fraud prevention

You can adjust your browser settings to refuse or delete cookies. Some parts of the website may not work correctly if cookies are disabled.

Analytics and Advertising

We may use analytics tools to understand how visitors use our website. These tools may collect information such as pages visited, time spent on the site, device type, browser type, referral source, and general location information.

We may also use advertising tools that help us show relevant promotions or measure how well our ads perform. These tools may use cookies or similar technologies.

Comments, Reviews, and User Content

If you leave a comment, review, or other public content on the website, the information you submit may be visible to others. Please do not include private personal information in public comments or reviews.

We may remove content that is spam, offensive, misleading, abusive, or unrelated to the purpose of the site.

How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.

However, no website, online store, email system, or internet transmission is 100% secure. We cannot guarantee absolute security, but we work to use responsible tools and practices to help protect your information.

How Long We Keep Information

We keep personal information only as long as needed for business, legal, tax, accounting, customer service, fraud prevention, and recordkeeping purposes.

Order records may be kept for a period required by law or needed for business records. Email subscriber information is kept until you unsubscribe or request removal, unless we need to keep certain information for legal or security reasons.

When We Share Information

We do not sell your personal information in the traditional sense of selling customer lists for money.

We may share information in the following situations:

  • With service providers who help us operate the website and fulfill orders
  • With payment processors to complete transactions
  • With shipping and fulfillment partners to deliver products
  • With analytics or advertising providers to understand and improve our website
  • When required by law, legal process, or government request
  • To protect our rights, property, customers, website, or business
  • In connection with a business transfer, such as a sale, merger, or reorganization

Your Privacy Choices

Depending on where you live, you may have certain privacy rights. These may include the right to:

  • Request access to the personal information we have about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Opt out of certain marketing emails
  • Opt out of certain targeted advertising or data sharing, where applicable
  • Request a copy of certain personal information
  • Not be discriminated against for exercising your privacy rights

To make a privacy request, please contact us using the information listed at the bottom of this policy. We may need to verify your identity before completing certain requests.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. These rights may include the right to know what personal information is collected, used, shared, or sold; the right to delete certain personal information; the right to correct inaccurate information; the right to opt out of certain sales or sharing of personal information; the right to limit certain uses of sensitive personal information; and the right not to be discriminated against for exercising your privacy rights.

CaseyAndScout.com does not knowingly sell personal information in the traditional sense. However, some analytics, advertising, or tracking tools may be considered “sharing” or “targeted advertising” under certain privacy laws. Where required, you may request to opt out of this type of sharing.

Children’s Privacy

CaseyAndScout.com is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete that information.

Third-Party Links

Our website may include links to third-party websites, social media pages, payment processors, shipping providers, or other outside services.

We are not responsible for the privacy practices, content, or policies of third-party websites. Please review their privacy policies before providing personal information to them.

Social Media

If you interact with Casey and Scout through social media platforms, those platforms may collect information according to their own privacy policies. We may see information you choose to make public, such as comments, likes, shares, messages, or profile details, depending on your settings.

International Visitors

CaseyAndScout.com is operated from the United States. If you visit the website from outside the United States, your information may be transferred to, stored in, or processed in the United States or other locations where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page.

Your continued use of CaseyAndScout.com after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, please contact us:

CaseyAndScout.com
Email: support@caseyandscout.com
Website: https://caseyandscout.com